What the app does
- iRatings after every swap
Both readers rate each other once a swap is done. Missed drop-offs and no-shows are recorded too, so you can see how someone swaps before you agree.
- iiThe tick
Readers with at least 10 completed swaps and a rating of 4.2 stars or better get a tick next to their name. It is worked out automatically and can come and go as their rating changes.
- iiiBlock and report
Open someone's profile and use Report or Block. Reports come to us with the reason you pick. Blocking hides you from each other in both directions.
- ivYour money never passes through us
Labels are bought directly from InPost. In a cash-swap you pay the owner by BLIK, up to 25 PLN. A BLIK transfer cannot be reversed, so only agree an amount you are comfortable sending.
Meeting in person
Meet at a metro station you both pick.
- Meet at the metro station you both agreed on and avoid quiet late hours.
- Keep the arrangement in the app so there is a record. Never share your home address in chat.
- If someone pushes to meet somewhere else or to move the chat off the app, stop and report them.
Using an InPost locker
Or send it locker to locker.
- Labels come straight from InPost. Every label is bought before any book moves.
- You have 48 hours to drop off once the labels are bought. The drop-off code opens the locker. It is not the tracking number.
- The reader with the weaker record of ratings and swaps drops off first. A good reputation means you are less likely to go first.
Something not right?
Report it in the app or write to us.
If you're in danger, call 112 first.